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Privacy Policy
Eastside Print Solutions Pty Ltd is committed to providing quality services to you, and this policy outlines our ongoing obligations to you with respect to how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). These govern the way in which we collect, use, disclose, store, secure, and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au.
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include names, addresses, email addresses, and phone numbers.
This Personal Information is obtained in various ways, including correspondence via telephone, email, through our website [www.eastsideprintsolutions.com.au], and from cookies. We also collect information from third parties and other publicly available sources. Please note, we do not guarantee website links or policies of authorised third parties.
We collect your Personal Information for the primary purpose of providing our services, offering information to clients, and for marketing purposes. We may use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing lists at any time by contacting us in writing.
When we collect Personal Information, we will, where appropriate and possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinions about such matters as an individual’s racial or ethnic origin, political opinions, religious beliefs, membership of a trade union, criminal record, or health information.
Sensitive information will only be used by us for the following purposes:
Third Parties
Where reasonable and practicable, we will collect your Personal Information only from you. However, in some circumstances, we may receive information from third parties. In such cases, we will take reasonable steps to ensure you are aware of the information provided to us by the third party.
Disclosure of Personal Information
Your Personal Information may be disclosed in several circumstances, including:
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse, loss, and unauthorised access, modification, or disclosure.
When your Personal Information is no longer needed for the purpose for which it was collected, we will take reasonable steps to destroy or permanently de-identify it. Most of the Personal Information will be stored in client files, which we will keep for a minimum of seven years.
Access to your Personal Information
You may access the Personal Information we hold about you and request updates or corrections, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
Eastside Print Solutions Pty Ltd will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information.
To protect your Personal Information, we may require identification before releasing the requested information.
Maintaining the Quality of your Personal Information
It is important to us that your Personal Information is accurate, complete, and up to date. If you find that the information we have is not up to date or is inaccurate, please notify us as soon as possible so we can update our records and ensure we can continue to provide quality services to you.
Policy Updates
This Policy may change from time to time and will be available on our website.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy, please contact us at:
Eastside Print Solutions Pty Ltd
Unit 14, 15 Stud Road,
Bayswater VIC 3153
Ph: 03 9873 5544
Our goal is to enable clients to access a more extensive product offerings, encompassing a wide range of premium merchandise and apparel.
Unit 14, 15 Stud Road,
Bayswater VIC 3153
